SightMax Opus

SightMax OPUS

On Premises. Unlimited. Secure.

One price for
Unlimited Secure Chats
managed by you.

OPUS-Pricing

USE ON MULTIPLE
WEBSITES WITH YOUR
OWN CUSTOM DESIGN
Operator AVATARS
GIVE YOUR CUSTOMERS
A PERSONAL CONNECTION

SightMax OPUS Server Features

CHAT FEATURES

Unlimited Chats

Secure Chats

Unlimited Concurrent Chats

Unlimited Chat History

Join, Coach, Transfer Chats

Automated Language Translation in 52 languages

EASY WEBSITE INTEGRATION

Inline Chat Window (bottom right corner)

Static Chat Button

"Live Chat" text link

Customizable Chat Window Graphics per Website

Hide Window when Offline

CUSTOMER ENGAGEMENT

Proactive Chats

Business Rules and Triggers

Automated Chat Routing

Private Chats

Forced Chats

PUSH Pages

CHAT ESCALATION

Chat Transfers to other Operators

Chat Transfers to Departments

Supervisors can make the chat private

CHAT SURVEYS

PreChat, PostChat and Offline Surveys

Customizable Survey Fields

Skip or Disable Surveys

Auto-populate survey with customer info

Survey and Feedback Reports

Display Departments available

OPERATOR FUNCTIONS AND INSIGHT

Realtime Visitor Monitoring

Geo-Location Tracking

Chat Overflow

Operator Aliases

Operator Custom Status

Operator Avatars

Enhanced Visitor Panel

Enhanced Chat Transcripts

Bad Word filter

Account and Operator Canned Responses

QuickView HyperChat

Spell-checker

Peek Messaging (See what Visitor is typing)

Chat Notes and Chat Keywords Tagging

Searchable Chat History

Customizable Chat Surveys

Ban Visitors from chat

Operator Custom Chat Invites

View "Other" Ongoing Chats

Operator IM Messaging

Co-Browse

OPERATOR APPS AVAILABLE

Operator Desktop App (Windows)

Operator Mobile App (Android)

Operator Web Based App

FILE TRANSFERS AND MEDIA

Operator File Transfers

Visitor File Transfers

Drag and Drop Website Products

Embed Videos and Images to Chat

SECURITY FEATURES

Credit Card and Account numbers filtering

Active Directory Integration for Operator Logins

Operator Group Abilities

Lock Chat (Private chats)

Website Customer Variables Automation

Encrypted Chats via HTTPS

ADMINISTRATIVE FEATURES AVAILABLE

Admin Console available

Advanced Reporting Capabilities

Conversion Tracking Reports

Live Stats Dashboard

Business Hours

STREAMLINED THIRD-PARTY INTEGRATION

SightMax API available for developers

Zapier.com Bridge to connect SightMax to over 300 third party applications

3rd Party App Integrations

SOCIAL MEDIA INTEGRATION

Twitter Live Feed integration

Facebook Integration

CHOOSE A SETUP THAT WORKS FOR YOU

sightmax-OPUS

Number of Operator Licenses ($299.00)

Annual Coverage ($253.00)
















Branding Removal ($175.00)
















SightMax OPUS On-Premises Server 2016 Edition

Free!

CHAT WITH US FOR FULL PRICING