See what our customers are saying about us…Additionally, we pride ourselves on the best support in the industry, take a look for yourself what our customers say about SightMax Technical Support!
“This is by far the best value chat package on the market, the setup is easy, technical support is excellent, and our customers love it. We have already generated several thousand dollars in extra sales because of this software. I also know our customer’s data is secure as it is hosted on our own server. Try and find another package with the features SightMax has, nothing comes even close at this price!”
“Kaplan Early Learning Company has used SightMax’s Live Chat since 2009. After an easy setup, you can turn it over to your agents to manage (they can even do their own reporting). Not only is it a rock solid application, it offers the ability to customize the experience for different brands. Customers always appreciate alternative contact channels, and this solution has exceeded expectations. We are about to embark on our fourth upgrade of the software, but I know that SightMax’s support team will be available if any questions arise.”
Lauren Johnson & Johnson
“I just wanted to say what a pleasant experience it is to use SightMax Live Chat. After using another well-known live chat provider for the past year, I can tell you that the difference for us has been night and day.”
Jeff Anthorp BNN
“Thanks again for your help and for an incredible product. Not sure if you are aware, but one of the number one things we use SightMax for is responding to people who say they are thinking about suicide. We advertise for that on Google and a large number of our chats are about suicide. Our success rate in getting people the help they need is extremely high. We couldn’t do it without you!”
“We switched to SightMax for data security, as we could host the chat system internally and use our own SQL database server. This allows us to control the chat transcript data, which often times contains very sensitive, non-public information. With LivePerson and other vendors we tried or used in the past, we had to store all of those sensitive transcripts on their servers (in New York, Israel, or wherever they may be)… that just made us nervous, especially when they had some service outages”