This is by far the best value chat package on the market...
"This is by far the best value chat package on the market, the setup is easy, technical support is excellent, and our customers love it. We have already generated several thousand dollars in extra sales because of this software.
I also know our customer's data is secure as it is hosted on our own server. Try and find another package with the features SightMax has, nothing comes even close at this price!"
Jack O.
National Institute for Trial Advocacy
Notre Dame Law School
www.nita.org
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Customers Love Chat...
Since we started using SightMax, our customers have given us nothing but rave reviews. This is a great tool for your international customers!
Tom B
Component One
www.componentone.com |
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"ComponentOne is the premier provider of the widest range of tools and solutions for Microsoft® Windows, Web-based, and Mobile application developers, Help authors who write and develop Help systems, and support centers who utilize Web and e-mail self-service solutions." |
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SightMax has been an amazing addition...
SightMax has been an amazing addition to ShopRapunzels.com! We have definitely seen an increase in conversions since we have implemented the live chat feature to our website. Our customers that utilize the service are so grateful when we answer their questions quickly and efficiently. SightMax has created a great tool to help keep up with the technology of today. All of our employees find it very beneficial to see the number of customers surfing our website at any given moment. The support and service of SightMax has been great. We have found that the live chat feature has provided ShopRapunzels.com with a cost effective way to communicate with our customers on a daily basis.
Jessica A.
ShopRapunzels.com
www.shoprapunzels.com |
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"In May 2004 owner Randi Evans launched ShopRapunzels.com which allowed the snow bunnies to continue shopping after the thaw and for people all over the world to enjoy the latest and greatest from this chic style emporium, known for its premium denim selection, jewelry, t-shirts, stationary, handbags, and other home decor pieces." |
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From a performance, cost and functionality perspective, SightMax surpassed LivePerson immediately...
"In the world of E-Commerce today, consumers are presented with so much information and have an ever decreasing attention span. Live chat gives online retailers a tremendous advantage in converting sales from their visitors by allowing for the instant gratification these customers desire to get their information quickly and without the need to pick up the telephone. Our customers have been enjoying the power of Sightmax for over 5 years now, with its combination of a robust feature set, performance, and cost, there really is no alternative worth looking at in the industry. It is rare that you find the perfect match for your company that not only fills a need, but also has the service to match. We look forward to a long and successful relationship with SightMax."
Josh Lloyd
ShopVisible
Chief Technology Officer
www.shopvisible.com |
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"ShopVisible™ is a cutting edge, total ecommerce platform, soup-to-nuts, ready to transform your business into an online powerhouse AND it is the most search engine friendly solution in the market. Our stores are built to work, built to be found, and most importantly, they are built to sell!" |
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We switched to SightMax from LivePerson and couldn’t be happier
We switched to SightMax from LivePerson and couldn’t be happier. Quite simply, we’re getting a lot more for our money. SightMax is faster, far less expensive, and we’re not subject to the frequent outages we experienced with LivePerson. And now that we control the database, we’re able to provide unlimited reports to our sales and marketing teams. We highly recommend SightMax.
Joe Zuffoletto
SmartCompany
www.smartcompany.net |
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SmartCompany is a leading provider of hosted CRM software, strategic CRM consulting, and custom CRM development and integration. Our expert team has over 50 years' combined experience designing, building, and deploying mission-critical CRM solutions for companies of all sizes and industries. Our hosted offerings, SmartCompany Corporate and SmartCompany Sales, are compelling examples of our ability to design, build, deploy, and support reliable, enterprise-class CRM products. If your company has CRM needs of any kind, we can help you meet them." |
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Superior Live Chat Functionality, Options and Support
After purchasing SightMax for my hosting business, I found it to be by far the most user friendly and feature packed product of its kind. The stability and robustness of SightMax is a very strong asset to our hosting business and to our clients that host their website with us (www.hitmehosting.com.au). The online support offered through SightMax is by far the best I've ever experienced from any of my software and hardware suppliers throughout the World. Their dedication to customer support and customization is brilliant.
This SightMax Live Support Chat tool was so impressive to me and what I could see that it could offer my Web development and Hosting business I purchased it.
Since purchasing the SightMax Live Chat I've used it on many different web sites and even sold the operator licenses to our web and hosting clients. Of those who use SightMax, they use it all the time and love the extra support it gives their customers. Some use it to help secure extra sales by chatting with their website users; others like myself, use it for securing extra sales and for online support. We even have it on a site that the sales team uses to communicate back with their head office sales manager while they are out on the road doing sales calls. SightMax Live Chat works anywhere you can get access to the internet. It a fantastic communication tool and all things being considered it is very good value for money.
Gerard Bradford
Hitme Studios
www.hitme.com.au
"We are a fast growing, dynamic and multi-skilled business located in Melbourne Australia . Our team focuses on delivering high quality graphic designs, innovative web development and targeted corporate solutions." |
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SightMax - The Real Live Chat Solution
As a company we run many "brands" reaching many market sectors. Many of our customers make on the spot decisions to buy our products while surfing our websites.
We spent a large amount of time looking for the right solution that would allow us to interact with our customers. After experiences with many of the leading brands we settled on SightMax.
The reason for choosing SightMax was simple. With many of the "live" support systems on the market we had to rely on the providers servers to be online. We found them slow and often caused our websites to look unprofessional due to the "late arrival" of their links. With SightMax we host it and that makes such a difference. The other great feature is that we can link one system into multiple sites without the huge cost of many of its competitors.
To round the experience off, the support we received was superb. We liked the idea of the product so much, that we took the plunge even before its official release, and we certainly won't be moving away.
Wyre Forest Computer Solutions Ltd
www.wyrecompute.com
"WFCS are committed to their core activities - Web Hosting, Internet Access (ie ADSL, ISDN and Dialup), Dedicated Servers and SonicWALL products." |
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SightMax - Super Product & SmartMax - A Great Company
SmartMax continues to amaze us with their enterprise solutions. We have been using MailMax and ListMax for several years, and now with SightMax we are able to service clients such as Lockheed Martin to Harrahs Casino on a 24x7 basis with much more ease and lower cost.
They continue to be leaders in the technologies they build, and the support they provide is phenomenal. The bottom line is that our clients endorse SmartMax products, and therefore so do we!
Praveen Vemulapalli
Online Management Systems
www.omsonline.net
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"OMS Online, LLC is a U.S. based, leading Application Service Provider (ASP) offering managed hosting and infrastructure solutions, including cross-platform integration, Online Order Management (B2B), and Enterprise Software Systems, featuring Multi-Media, Audio and Streaming Video formats on Microsoft platforms." |
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Great customer support for a great product
Our company had been looking for a live chat software for some time, and in doing research I chatted with representatives from various companies. I was impressed with the interface and ease of use for SightMax. After deciding to try the 15 day trial, we worked very closely with the customer support team for SightMax. They were always very helpful and willing to work with us until our problem was solved. They are very knowledgeable of their product and very happy to assist their customers.
After 15 days my company decided to buy the full version, and we are very happy we decided to go with SightMax!
Elise Nein
Addison Technologies, Inc.
www.addisontech.com |
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"Addison Technologies partners with financial service providers, security providers and communication services. Addison Tech is truly a single source provider for a complete web initiative for any business." |
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Superior product, superior support, superior pricing...
This is the best live chat product on the market, hands down. The technology is cutting edge and fully independent: a key requirement when availability is critical to the success of your business.
We were able to fully customize every aspect of the interface, to ensure 100% product integration. Consistent look and feel is a must in marketing, and SightMax came through with flying colors in this department as well.
Technical support was everything we could ask for, and more. During the integration phase our questions were answered promptly via e-mail, chat, and phone. The SightMax support team did not rest until we were 100% satisfied.
Congratulations on a great product, SmartMax. We have already recommended SightMax to many of our own clients and will continue to do so.
| Hogbeast, Inc. |
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"When you take advantage of Hogbeast's online services, through web hosting or one of our other online-enabled products, your experiencing the power and speed of one of Southern California's premiere data centers" |
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Best of the Bunch!
We tested everything from $90-100 PHP programs like PHPLiveSupport and PHPLiveHelper to $$$ per month ASP services like LivePerson. We even looked at software costing thousands of dollars.
SightMax offers more features than all the others combined. We particularly wanted their Coach and Conference Chat features, which prove invaluable.
We found the SightMax Operator so intuitive that we were using it for live chat within a few minutes, while LivePerson had left us scratching our head for hours.
For less than one-third the cost of LivePerson, we even leased a dedicated Windows 2003 server to host SightMax on, with plenty of horsepower left for other applications.
Try it! You will buy it.
Martin Horan
ftp Today
www.ftptoday.com |
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"ftpToday offers flexible and affordable flat-rate FTP hosting solutions, mostly for small- to medium-sized companies. We also host dedicated FTP servers for Fortune 500 companies or others with larger FTP hosting needs. " |
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Personalized Service
Accord uses SightMax to provide personalized service to our customers.
We love their product, and the customer support at SightMax is outstanding. In an world of long hold times and offshore support, SightMax has knowledgeable staff who have always been able to promptly resolve our issue. Highly recommended!
Stephen Moore
Accord Human Resources
www.accordhr.com |
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"Accord Human Resources is an employer services company (PEO), helping small to medium-sized businesses improve productivity and profitability by providing comprehensive, “outsourced” human resource management solutions." |
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Eliminates security concerns associated with externally hosted chat products
Switching from a large ASP chat provider to SightMax was easy and it provided the credit union with the flexibility of adding more operators while decreasing our costs and allowing us to leverage our existing technology investments. Using SightMax allows us much greater control over the chat system while minimizing the outages and the security concerns associated with externally-hosted chat products.
Danny Jones
Web Developer
Spokane Teachers Credit Union
www.stcu.org |
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"...We've grown to more than 250 employees serving tens of thousands of members from eight branches and have become Eastern Washington's largest, most successful credit union. " |
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My site visitors/potential clients love the convenience and immediate ability to chat instantly with us
"Hello all at Sightmax. I wanted you to know that I was skeptical at first to add this product to my site. I didn't really think anyone would contact us through this method. However, I was completely wrong! My site visitors/potential clients--especially those who are surfing the web during the work day looking for a fiancee visa attorney--love the convenience and immediate ability to chat instantly with us. We have gotten lots of great compliments and more importantly new clients as a result!"
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Michael S. Solomon, Esq.
Law Offices of Michael S. Solomon
www.k1-fiancee-visa-law.com |
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"...Each year, our fiancee visa and marriage visa practice successfully assists hundreds of people just like you--from nearly all 50 states and more than 84 different countries around the world. " |
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Integration with SightMax Instantly Doubled Sales
"SightMax was an instant success increasing conversion rates and overall sales immediately. Selling promotional items and corporate apparel online is challenging due to all the different product options available to the customer. Adding SightMax to the site has allowed our customers a much more comfortable purchasing experience and allowed us to rapidly increase conversion rates boosting sales. The entire process of dealing with the SightMax team has been a pleasure."
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Heather Simard
PromoManagers Inc.
www.promomanagers.com |
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