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Product Description
Our most popular offering, this package includes five (5) SightMax Operators Seats. This package works great for businesses that need up to five concurrent operators to assist visitors on your website.
Backed by our 30 Days free Support and 30 Day Money Back Guarantee.
Available Options
White Box:
This option removes the small "Powered by SightMax" which is displayed with your operator greeting text when a visitor chat request is answered.
Annual Software Update Subscription:
Our Software Update Subscription program allows you to receive ALL SightMax Program updates for 12 months. This includes all minor and MAJOR updates. You will be automatically notified of new updates and all updates will be free of charge.
Technical Support Plans:
The annual support plan provides 6 or 12 months of voice technical support and assistance (M-F, 9am-5pm CST), access to our 24 hour trouble ticketing solution, email and support forums. Please note, this program does not include software updates. If you want our Software Update Subscription, please see additional items shown above.
Backed by our 30 Days free Support and 30 Day Money Back Guarantee.
Available Options
White Box:
This option removes the small "Powered by SightMax" which is displayed with your operator greeting text when a visitor chat request is answered.
Annual Software Update Subscription:
Our Software Update Subscription program allows you to receive ALL SightMax Program updates for 12 months. This includes all minor and MAJOR updates. You will be automatically notified of new updates and all updates will be free of charge.
Technical Support Plans:
The annual support plan provides 6 or 12 months of voice technical support and assistance (M-F, 9am-5pm CST), access to our 24 hour trouble ticketing solution, email and support forums. Please note, this program does not include software updates. If you want our Software Update Subscription, please see additional items shown above.
Additional Information
| You own it - No monthly fees | Yes |
| Live Chat | Yes |
| Real-Time Visitor Monitoring | Yes |
| CoBrowse Visitor Sessions | Yes |
| Interactive OverSight Dashboard Reporting Engine | Yes |
| On-The-Fly Language Translation | Yes |
| Referral Visitor Tracking (Google Adwords, Bing, Yahoo) | Yes |
| Historical Chat Transcripts | Yes |
| ProActively Engage (invite) Visitors | Yes |
| Customized Per Operator ProActive Text Invites | Yes |
| Canned Responses | Yes |
| Multiple Operators can Join a chat session | Yes |
| Supervisor Coaching Mode - Coach Operators as they chat with visitors | Yes |
| Operator to Operator Instant Messaging | Yes |
| EyeQ Supervisory Queue Threshold Management | Yes |
| GeoLocation | Yes |
| Microsoft Virtual Earth Geolocation Lookup | Yes |
| Fully Customizable Chat Window | Yes |
| Customizable Pre-Chat Survey | Yes |
| Customizable Post-Chat Survey | Yes |
| Customizable Offline Survey | Yes |
| Use on Unlimited Websites | Yes |
| Unlimited Queues/Departments | Yes |
| Admin Management Console | Yes |
| Bundled with Free Microsoft SQL Express 2005 or 2008 | Yes |
| Includes 30 Days of Free Technical Support and Free Installation | Yes |