Live chat by SightMax

watch demo
buy now

SmartMax Software, Inc. Announces SightMax Live Chat Version 2.5 Software Release, the Industry Leading Live Chat and Monitoring Solution

TULSA, OK -- June 8, 2006 – SmartMax Software, Inc., today announced the release of SightMax Version 2.5.  The latest version of SmartMax Software, Inc.’s industry leading Live Chat and Monitoring software continues to provide powerful solutions for connecting consumers and businesses in real time.  New features in the software are outlined below.

Real-time Geo-Location Tracking - Click a live visitor and instantly see where they are from, organizational name and the ISP (see below).
Chat Queue Throttling - You can limit the amount of chats that each operator can accept on a per queue basis. SightMax will intelligently and dynamically log the operator in and out of the queue based on their chat threshold.
Unanswered Chat email notification - If a chat goes unanswered for a set duration, SightMax will notify the queue admin that the chat waiting time has expired, at which time the admin could go crack his whip on the offending operators!
Ban/Release Visitor - If you have a chat visitor that keeps bothering your operators, the operator(s) can right click and ban the visitor from chatting during that session. You also have the option to release the ban.
Operator Change Password - Operators can now change their password from within the SightMax Operator Console as opposed to the System Admin Console.
Custom Spell Check Dictionary - Operators can now add custom words (and dictionaries in other languages).

About SmartMax Software, Inc.
SmartMax is a leading developer of Internet Server Software solutions. In 2004, the company released their latest product, SightMax®, Live Chat and Monitoring software. Written in .NET, SightMax® provides businesses with live chat and monitoring for their websites, which is an essential component to any e-commerce service and marketing strategy today. SmartMax Software products are currently operating in a variety of industries from various fortune 500 companies that include Bank of America, Sprint, IBM, Nike, CompUSA, Merck, and Virgin, to retail, real estate, gaming, ISP/Hosting, financial, broadcast, software/hardware, healthcare, call centers, insurance and prominent higher education universities. More information can be found at http://www.sightmax.com

For more information, or to purchase the SightMax software, please visit www.sightmax.com or call 918.388.5900.
Media Contact:
Matthew Eber
918.496.8103
meber [at] smartmax.com