SmartMax Software, Inc. Announces SightMax Live Chat Version 2.0 Software Release
SmartMax Software Releases SightMax Live Chat Version 2.0 with An Eye on Hosting Providers Tulsa, OK (PRWEB) December 11, 2005 –
SmartMax Software, Inc., developer of and leader in online live chat software solutions, today announced the release of SightMax Live Chat & Monitoring version 2.0. Offered as an installable live chat solution or OnDemand (hosted), some major features noted are as follows:
"Hosting Friendly" - Added the ability to run in "Hosting" Environments with Hosting Friendly Serialization Options including site limits, operator limits and account limits. Server Update- All changes in the SightMax Administrator take place on-the-fly without any service or server restart.
Enhanced Proactive Chat Invite - The chat invite graphic appears quickly in only 3-5 seconds (configurable), there is now no limit on how many times you can pop up a chat invite and easy-to-view chat invite status has also been added.
Enhanced Chat Transfer – Operators can now accept, decline and withdraw chat transfers and shows the invited status as accepted, rejected or no response.
SMTP Authentication Support - You can now setup SMTP Authentication for Prechat and Email Transcripts for servers requiring SMTP Authentication.
HTTP Protocol/No UDP Required - SightMax uses a completely new Firewall Friendly HTTP Protocol and does not require ANY UDP Bindings.
Optimized Transmission Protocol- Providing faster performance and less overhead.
Website/Operator Limits - Administrators can now setup website and operator limits.
Remote Administrator Login - System Administrators can now login and administer SightMax from any machine that has the Remote Admin Login installed.
Operator Auto Logoff From Remote Location - Operators can now be logged into one machine and then login, at the same time, from a remote location. The original login will timeout in 90 seconds (configurable).
Instant Chat History - New chats show up in searchable chat immediately. (Previously, the browser session had to end before the history was written to the database).
Inactive Visitor Timeout - Visitors that are inactive on the website for more than 30 minutes are now filtered out and not shown in the operator interface.
Referred Visitor Notification - Referred visitors coming to your site are now displayed in the visitor pane with a visual indicator.
“The release of SightMax 2.0 is very rewarding, with non-stop development we have come very far in a short amount of time and the customer response is fantastic,” explains Eric Weber, President of SmartMax. “The most exciting features are the fully compliant HTTP Tunneling protocol, which eliminated any firewall issues that were present in Version 1.0, as well as, the ability to update SightMax on the fly, allowing users to add new operators, change queue permissions, etc. without the need to restart the service”.
About SmartMax
SmartMax Software, Inc. is a recognized leader of Internet Server Software product s for businesses in all industries, from Online Retail to Credit Unions, Universities, ISP’S, Web Design companies, and enterprises. Headquartered in Tulsa, Oklahoma, SmartMax Software, Inc. is a privately held corporation, founded in 1992 with the creation of the award winning Excalibur BBS for Windows. In 1996, SmartMax entered into the Internet Server Software arena with the debut of its highly successful “MailMax Internet Email Server for Windows”. With the release of SightMax Live Chat on December 8, 2004 the company continues its commitment to provide feature rich, secure and reliable software products to customers of all sizes.
For more information, or to purchase the SightMax software, please visit www.sightmax.com or call 918.388.5900. Media Contact:
Eric Weber
918.496.8103 eweber@smartmax.com
