Frequently asked questions
by Resellers
Thank you for your interest in becoming an authorized reseller of
SmartMax Software products. We look forward to working with you and
welcome you to Team SmartMax.
Become a SmartMax Reseller
Why
become a SmartMax Reseller?
By enhancing your current business offerings and solutions, you
have the opportunity to generate additional revenue for both you
and your clients. You may choose to resell any of the following
SmartMax products: SightMax Live Chat, MailMax and MailMax/Web.
What
is my Reseller discount?
The level of your discount is based upon your sales volume with
starting with 20%. The more you sell, the more you save. With
this tiered pricing schedule, the opportunity to make money as a
reseller is unlimited. Feel free to contact us to discuss your
discount positioning. (Inside US: 888.770.8001 or International:
918.496.8103).
When
does my Reseller discount begin and is there a license fee?
As a reseller your discounted pricing starts with your second
order, and no license fee.
How
much product do I need to sell to be an "Active" reseller?
We prefer payment via credit card and accept Visa, MasterCard
and American Express. We also accept bank wires and business
checks (verification of funds required before product can be
delivered.)
What
are the Reseller's responsibilities?
The reseller is responsible for the marketing, promoting and
becoming "product knowledgeable" of the SmartMax products they
are registered to resell to clients and prospects.
How
do Resellers handle after-the-sale support?
Actually, all support is handled directly by SmartMax. If your
clients need help they can open up a trouble ticket via the
website, telephone, email or use live chat support. We are here
to help.
Can
I discount the SmartMax products I am reselling?
We ask that you do not advertise market, promote or sell the
SmartMax products you are registered to resell at a price any
less than advertised at www.smartmax.com or www.sightmax.com.
What
marketing and promotional materials can I use?
We view our website as our online brochure. As a registered
reseller you may feel free to make printed copies of website
pages in order to market and promote SmartMax products. We also
offer free downloadable trials of all our products as a selling
tool.
As
a Reseller can I use SmartMax logos to promote and advertise
products?
Yes, as a reseller you are authorized to use the SmartMax
Software logo. If you are a registered SightMax reseller you may
use that logo as well.
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