SightMax vs. Live Person
SightMax Live Chat is the world’s best live chat product, however every business has a competitor and ours is Live Person. By request and for convenience, we put together an overview comparing SightMax to LivePerson. People are amazed at how our product is far superior and costs so much less! What can we say? We like being the underdog.
| Recurring Monthly Fee (based on 5-agent license) | $0 | $495 |
| Setup Fee | $0 | Unknown |
| Installed and Hosted Locally on you Server |
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| Free Support (for 60 days) |
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| Free Major and Minor Upgrades (for 60 days) |
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| Free Unlimited Multi-Site use |
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| Free Unlimited Queues/Departments |
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| Cross Queues and Cross Site Transfers |
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| Managed Chat Queues |
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| Free Microsoft SQL Express 2005 Server Included |
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| Native .NET 2.0 support |
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| IIS Integration |
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| Mac Browser Compatible |
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| Live Coaching Mode |
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| Instant Messaging (private company wide) |
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| Fully Customizable Chat Window with localization |
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| Customizable Operator with All Window Panes Dockable/Sizable |
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| Hidden Departments |
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| Lingering (archived) Chats |
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| Realtime Geo-Tracking |
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| Enhanced Realtime Geo-Tracking with Microsoft Virtual Earth |
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| Pop Up Window Notification |
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| IP Filtering for Specific IP's |
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| Designated Purging of Database |
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| Cross Multiple Queue/Department and Multiple Domain Transfer |
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| Ban/Release Visitor |
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| Built-in Reporting |
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| Client does NOT require installation of Java |
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| Pre-chat Surveys |
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| Realtime Website Traffic Monitoring |
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| Email Signature |
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| Co-browse |
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| Canned Responses |
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| Chat Transfer |
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| Typing Indicator |
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| Referral URL/Search Keywords |
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| Proactive Invite |
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| Operator Offline Email Form / After Hours Message |
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| Conference Chat |
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| Automatically Save Chat Transcripts |
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| Shared Chat Transcripts |
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| Search Chat Transcripts |
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| Chat Icon Code Generator |
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| Automatic Changing Chat Icons |
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| Page Push |
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| Secure Chats |
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| Spell Check |
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Please note: If you do not have a Windows 2003/2008 server in your network to install the SightMax software or just prefer a hosted live chat solution, we offer SightMax OnDemand, a Month-to-month Hosted Live Chat service! Another cost effective business solution from SmartMax... Please ask us about it! 1.888.770.8001 or 918.388.5900
- contact
- 4200 East Skelly Drive,
Suite 920 - Tulsa, OK 74135
- 1-888-770-8001
- sales@sightmax.com