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Recurring Monthly Fee (based on 5-agent license)
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$0
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$495
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Setup Fee
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$0
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Unknown
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Installed and Hosted Locally on your Server
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Free Support (for 30 days)
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Free Major and Minor Upgrades (for 30 days)
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Free Unlimited Multi-Site use
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Free Unlimited Queues/Departments
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Cross Queues and Cross Site Transfers
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Managed Chat Queues
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Free Microsoft SQL Express 2008 Server Included
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Native .NET 3.5 support
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IIS Integration
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Mac Browser Compatible
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Live Coaching Mode
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Instant Messaging (private company wide)
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Fully Customizable Chat Window with localization
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Customizable Operator with All Window Panes Dockable/Sizable
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Hidden Departments
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Lingering (archived) Chats
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Realtime Geo-Tracking
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Enhanced Realtime Geo-Tracking with Microsoft Virtual Earth
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Pop Up Window Notification
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IP Filtering for Specific IP's
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Designated Purging of Database
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Cross Multiple Queue/Department and Multiple Domain Transfer
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Ban/Release Visitor
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Built-in Reporting
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Client does NOT require installation of Java
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Pre-chat Surveys
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Realtime Website Traffic Monitoring
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Email Signature
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Co-browse
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Canned Responses
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Chat Transfer
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Typing Indicator
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Referral URL/Search Keywords
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Proactive Invite
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Operator Offline Email Form / After Hours Message
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Conference Chat
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Automatically Save Chat Transcripts
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Shared Chat Transcripts
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Search Chat Transcripts
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Chat Icon Code Generator
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Automatic Changing Chat Icons
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Page Push
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Secure Chats
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Spell Check
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