Real-Time Live Chat
Give your Website a Mouth
The real estate business is about two things, location and people. With many real estate websites, basic information regarding residential and commercial properties is just a click away. However, the question remains,” who is visiting the site and how do you contact them to get their business?” The answer is SightMax Live Chat. SightMax allows your real estate agents to create a personal interaction with prospective buyers and sellers visiting your website. Your visitors can request to chat at the click of a button or agents can proactively engage visitors in real-time live chat. This type of interaction benefits both the agents and visitors giving them a convenient way to make initial contact, setup up appointments, find a local office or agent, provide community information, current mortgage rates and more.

Show available properties to prospective buyers by pushing them to listings that meet their specifications.
SightMax takes “live chat” steps further with advanced features such as our exciting “push” feature. “Push”, is a particularly outstanding feature for the Real Estate business as it lets agents show properties to visitors online during a live chat! This is how it works: Your visitor while chatting with an agent expresses that they are in the market for a new home; they provide a desired price range, square footage and what school district is preferred. The agent can now seamlessly “push” the visitor to different pages on the website allowing them to view all the properties currently listed online that meet their specifications. This type of easy, quick and informative customer service will stand out to your visitor and place your company ahead the competition. SightMax can help you turn your visitors into customers.

Chat Live with Website Visitors from Anywhere in the World
Cost-effective, SightMax is priced for companies small to large with no monthly fees to pay. You buy it and you own it. With large multi-location real estate or mortgage companies SightMax can be installed on a server at your corporate office and used company-wide at all your locations, worldwide! The only thing needed at the regional or outlying offices is the Operator GUI software (free with purchase of SightMax) installed on each computer that will utilize SightMax Live Chat.

Chat while Traveling with your Laptop or at an Open House
As you know, Real Estate agents spend a lot of time driving to locations, so is important to note that SightMax can travel with Real Estate agents wherever they go. In addition to SightMax on their office computer, any agent with a portable device such as, an ultra personal computer (uPC), Tablet PC, or any device running Windows XP, can install and use SightMax while on the go. By tethering to their mobile phone via Bluetooth they can chat live with customers on the company website, view site traffic, and more all while holding an open house! So convenient and so easy.

Real-Time Live Monitoring, Transferring and Instant Messaging
SightMax also provides Real-time Live Monitoring, which allows authorized agents “operators” to view real-time activity on the company website, see who is chatting with whom, take live chat requests and more. Once agents are “chatting” they can transfer any chat to other agents “operators” that are better able to answer specific questions. For example, while chatting with a website visitor you may need to ask another agent for some information (perhaps a property they have listed and you need specifics), SightMax has a built-in IM (Instant Messaging) feature which lets you contact and chat with that agent privately (locally or company-wide). You can even have the agent join in the chat or take the chat over.

Setup Multiple Queues for each Real Estate Agent
SightMax also allows your company to set up individual queues for each agent. This means each agent can have their own icon/photo and email address established so that customers may email them if they are not available for live chat when they are visiting the website.

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