Real-Time Live Chat
Give your Website a Mouth
Just like any online business, live chat is a crucial part of any website marketing strategy today. With SightMax you can offer the fast, friendly service you currently do, but by offering your website visitors the convenience of live chat you will increase your online sales. Any person with a dedicated server or hosted dedicated server (ie. RackSpace, ServerBeach) can utilize SightMax on your website.
Boost Your Marketing
Your “agents” can proactively engage website visitors by greeting them and asking if they need assistance. They can also send them a discount coupon while they are on the site perhaps offering “15% if they sign up today”. Agents during a live chat can give visitors anything from pricing, to bandwidth information, sell them on DSL, sign them up for service and more. Any marketing sales pitch you currently use to attract customers via the telephone or advertise on your website is used in a live chat session. This helps to decrease monthly 800 number and telephone costs which is big chunk of any budget.
Profit by Leasing / Renting Operators
Many ISP’s have found that selling SightMax Live Chat to their hosted customers to be highly profitable. Quite simply, this is how it works:
- The ISP selects the SightMax Agent License Pack they wish to purchase (unlimited being the most popular and cost effective).
- The ISP can now lease Agent Licenses to customers. (Depending upon how many Operator Licenses the ISP owns, the customer can choose how many licenses they want to lease).
- Next, the customer places a “live chat monitor tag” on their website.
- Lastly, the customer will add the included, fully customizable “live chat” graphic to their website.
That’s it! By leasing “operators” you will find this to be a highly profitable feature for your ISP business. Your customers will love the ability to have “live chat” on their websites and you have enhanced your business and increased profits with your ISP offerings.
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