Real-Time Live Chat
Give your Website a Mouth
Online auctions are a great way to buy and sell merchandise and services throughout the world via the Internet. The idea of finding something that you wish to buy is further fueled by the excitement of bidding to obtain your item. Whether new or used, needed or not, people love this type of competition. It is the same thrill provided when haggling over a beautiful antique chandelier in a French market or bargain hunting at your local flea market or garage sale. The one thing however that is missing with most all auction websites is true human interaction. This is where SightMax Live Chat can help.

Provide Instant Answers to Online Bidders
SightMax provides you with the ability to chat in real-time with all customers and visitors that come to your website. With so much competition out there it is necessary for your auction site to operate just like any other business. You have inventory, a website, management, sales and support. Now, in this virtual "bricks and mortar" store how are you communicating with your customers, through email? If you are not offering live chat on your website you are losing out on sales. By allowing questions to be handled online, each chat session is much more time efficient and convenient than emailing back and forth. Oddly, in this fast pace world of online auctions, it all slows down when it comes to interacting with the customer. Just as they are able to quickly place bids, they too should be able to click a button and talk to you about your products. It only makes sense.

Increase Sales and Provide Excellent Customer Service
Whether you have a one person or multi-person operated eBay Store or other online auction site, SightMax Live Chat helps you to increase your sales and helps to improve your customer service, all with very little investment. With prices starting at $299 for a one person license it can pay for itself with just one sale!

"Push" Customers to Specific Web Pages
There are many exciting features offered but one of the most popular is the ability to assist visitors by "pushing" them with just a click of the mouse to particular page or item on the website. For instance, let s say you sell gemstones on your eBay store and you have a customer initiate a live chat to inquire about any Tanzanite you may have for sale. With a click of your mouse you can "push" them immediately to view your available stones and chat with them regarding cut, color, clarity, pricing and more.

Easy and Fast Implementation
How do you put SightMax Live Chat on your website? Very simply, all you need to do is place an HTML chat icon tag (a fully customizable graphic) on the first page of your site or you can place a chat tag on each of your auction listings. That s it! Live chat is now operational, bring on the high bidders!