SightMax takes “live chat” steps further with advanced features such as our exciting “push” feature. “Push”, is a particularly outstanding feature for the Real Estate business as it lets agents show properties to visitors online during a live chat! This is how it works: Your visitor while chatting with an agent expresses that they are in the market for a new home; they provide a desired price range, square footage and what school district is preferred. The agent can now seamlessly “push” the visitor to different pages on the website allowing them to view all the properties currently listed online that meet their specifications. This type of easy, quick and informative customer service will stand out to your visitor and place your company ahead the competition. SightMax can help you turn your visitors into customers.

Cost-effective, SightMax is priced for companies small to large with no monthly fees to pay. You buy it and you own it. With large multi-location real estate or mortgage companies SightMax can be installed on a server at your corporate office and used company-wide at all your locations, worldwide! The only thing needed at the regional or outlying offices is the Operator GUI software (free with purchase of SightMax) installed on each computer that will utilize SightMax Live Chat.

As you know, real estate agents spend a lot of time traveling to locations and holding open houses, so is important to know that SightMax can be available to Real Estate agents wherever they go. In addition to SightMax on their office computer, any agent with a laptop running Windows 7, Vista or XP can install and use SightMax while on out of the office. Even more exciting is our Apple iPhone application “iMaximo”! This native iPhone application is available for download directly from the Apple App Store. In such a competitive industry as real estate, the ability to take live chats with potential customers while at the office or while holding an open house is priceless! So convenient and so easy.

SightMax also provides Real-time Live Monitoring, which allows authorized agents “operators” to view real-time activity on the company website, see who is chatting with whom, take live chat requests and more. Once agents are “chatting” they can transfer any chat to other agents “operators” that are better able to answer specific questions. For example, while chatting with a website visitor you may need to ask another agent for some information (perhaps a property they have listed and you need specifics), SightMax has a built-in IM (Instant Messaging) feature which lets you contact and chat with that agent privately (locally or company-wide). You can even have the agent join in the chat or take the chat over.

SightMax also allows your company to set up individual queues for each agent. This means each agent can have their own icon/photo and email address established so that customers may email them if they are not available for live chat when they are visiting the website.