in

SightMax Live Chat - The Premier Installable and Hosted Live Chat Solution...

what's wrong with the setup ????

Last post 05-10-2006 8:06 AM by eweber. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • 05-09-2006 5:09 AM

    what's wrong with the setup ????

    Hi,

    I've tried to install sightmax around 10 times but failed to get it to work properly. It doesn't run the script to create table for the database (sightmax does create sightmaxdb on my db server though,  the dbname, user and password is absolutely correct 'cause i checked many times) . I just don't know what's wrong with it.


    Please help me out. I need to have a livechat for my site asap. I like this product but if i can't get it to work soon, i have to look for the alternatives.

    P/S:  error message: [Microsoft][ODBC Sql Server Driver][Sql Server]Invalid object name 'SightMaxDB..tblVersion'
    Thanks.

    • 203.162.3.148
  • 05-09-2006 7:02 AM In reply to

    Re: what's wrong with the setup ????

    ok, i got it installed, including the sightmaxdb database. However, i got the error:

    "There was a network error loggin in:

    the operation has timed- out....

    Your gui application may not be compatible with the server."

    I'm using windows 2003 and the sightmax 2.2 downloaded from free trial.

    • 203.162.3.148
  • 05-09-2006 7:57 AM In reply to

    • eweber
    • Top 10 Contributor
    • Joined on 02-21-2006
    • Tulsa, OK
    • Posts 150

    Re: what's wrong with the setup ????

    Hi, can you give us a call, or drop by and chat, we'll get it squared away for you quickly.

    Our number is 918.496.8103, option 2.

    Thanks.

    Eric Weber
    Eric Weber, President
    SmartMax Software, Inc.
    • 24.249.156.170
  • 05-09-2006 11:29 PM In reply to

    Re: what's wrong with the setup ????

    ok i got it working now. However i have a problem to get it to work with asp.net 2.0, this version can't run on asp.net 2.0 . Is there anyway to run sightmax in an asp.net 2.0 application ?

     

    • 203.162.3.148
  • 05-10-2006 8:06 AM In reply to

    • eweber
    • Top 10 Contributor
    • Joined on 02-21-2006
    • Tulsa, OK
    • Posts 150

    Re: what's wrong with the setup ????

    Actually, it can run in the same domain as .net 2.0, you simply need to create a new app pool, point the sightmax virtual directories to use that app pool and you should be good to go.  Let us know if you need help doing this, it's very easy.

    Thanks.

    Eric Weber

    Eric Weber, President
    SmartMax Software, Inc.
    • 24.249.156.170
Page 1 of 1 (5 items)
Copyright 2008, SmartMax Software, Inc. All Rights Reserved.