SightMax 2.550 Complete Installation Package (includes operator console install, server components and remote admin install (r)).

Note: This Major Update is free to those customers that have purchased in the last 60 days (purchases made on or after 4/5/06) and Subscribers of the Annual Support Plan.

New Features Include:

Realtime Geo-Location Tracking - Click a live visitor and instantly see where they are from, orgranizational name and the ISP.

Chat Queue Throttling - You can limit the amount of chats that each operator can accept on a per queue basis. SightMax will intelligently and dynamically log the operator in and out of the queue based on their chat threshold.

Unanswered Chat email notification - If a chat goes unanswered for a set duration, SightMax will notify the queue admin that the chat waiting time has expired, at which time the admin could go crack his whip on the offending operators!

Ban/Release Visitor - If you have a chat visitor that keeps bothering your operators, the operator(s) can right click and ban the visitor from chatting during that session. You also have the option to release the ban.

Operator Change Password - Operators can now change their password from within the SightMax Operator Console as opposed to the System Admin Console.

Custom Spell Check Dictionary - Operators can now add custom words (and dictionaries in other languages).