Announcing SightMax Live Chat v3.0
Discover this latest update to SightMax. We have
listened to your feedback and have added over a dozen new features and
greatly enhanced functionality to better serve you.
SightMax v3.0 is highly efficient and powerful
combining the latest .NET 2.0 technology, providing you with
industry-leading tools to engage your website visitors converting them
to customers and of course helping you to maintain a good customer
service foundation.
Why should you upgrade? Read on...
- Designed utilizing the latest in .NET 2.0 technology including all plugin assemblies
- Designed for and bundled with the new and improved Microsoft SQL Express 2005
- Cross Queue/Domain Transfer for multi-website use
- Enhanced Fully Customizable Visitor Chat Window with Language Localization
- Real time Return Visitor viewing and logging
- Fully Customizable Visitor Invite Image, change image size and positioning
- Chat Timeout Directive to Automatic Email when chat goes unanswered
- Configurable Automatic Visitor Invite allows for timed "pro-active" visitor invites
- Auto Email Transcript to Queue permits parsing into CRM and ticketing systems
- Designated Purging of Database keeps resources free and speeds search time
- IP Filtering for Specific IP'S stops all unwanted site traffic from being logged
- Customizable Operator GUI allows for memorized reorganization per operator login
- Microsoft Virtual Earth gives you a bird's eye view of your visitors locale, just for fun
How do you get v3.0? Do you qualify?
SightMax v3.0 is a free upgrade if:
1) You purchased SightMax 2.0 or higher on or after August 1, 2006
2) If you have a current Annual Support Contract
Ok, so you purchased prior to August 1, 2006 and you don't have an Annual Support Contract? No problem, upgrading is easy and affordable!
Click here Annual Support to select your Current Operator License and purchase the corresponding Annual Support Contract now.
What comes with your Annual Support Contract? For a limited time (prices are going up November 1, 2006), your plan gives you both unlimited technical support during normal business hours 9:00am - 5:00pm CDT and all minor and major upgrades for one year!
Please review the upgrade instructions:
SightMax 3.0 Upgrade Instructions
SightMax 3.0 Download Link:
SightMax 3.0 - Complete with Server, Operator and Admin
For your convenience we have included the QuickStart Guides:
Administrator QuickStart
Operator QuickStart
Assistance with the Upgrade or Additional Support:
We
believe strongly in providing outstanding technical support and offer
"Zero Cost Technical Support" to our customers for 60 days after the
sale. You can submit trouble tickets and view knowledge base articles
via our website at www.sightmax.com/support, or email support@sightmax.com
and a technician will promptly address your issue. You may also phone
our technical support line from 9:00am to 5:00pm CDT at 918.499.1000,
option 2.
We appreciate your continued business, a BIG thank you from Team SightMax!