Compare SightMax to LivePerson
LivePerson is our competitor. We had so many people amazed at how our product was far superior for so much less, we were asked over and over to create an overview comparing SightMax to LivePerson. What can we say? We like being the underdog.
FEATURE |
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| Recurring Monthly Fees (based on 5-agent license) |
$0 |
$495 |
| Setup Fees |
$0 |
Unknown |
| Installed and Hosted Locally on your Server |
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| Free Support (for 60 days) |
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| Free Major and Minor Upgrades (for 60 days) |
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| Free Unlimited Multi-Site use |
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| Free Unlimited Queues/Departments |
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| Cross Queue and Cross Site Transfer |
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| Managed Chat Queues |
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| Free Microsoft SQL Express 2005 Server Included |
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| Native .NET 2.0 support |
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| IIS Integration |
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| MAC Browser Compatible |
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| Live Coaching Mode |
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| Instant Messaging ( private company wide) |
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| Fully Customizable Chat Window with localization |
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| Customizable Operator with All Window Panes Dockable/Sizable |
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| Hidden Departments |
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| Lingering (archived) Chats |
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| Realtime Geo-Tracking |
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| Enhanced Realtime Geo-Tracking with Microsoft Virtual Earth |
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| Pop Up Window Notification |
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| IP Filtering for Specific IP's |
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| Designated Purging of Database |
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| Cross Multiple Queue/Department and Multiple Domain Transfer |
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| Ban/Release Visitor |
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| Built-in Reporting |
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| Client does NOT require installation of Java |
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| Pre-chat Surveys |
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| Realtime Website Traffic Monitoring |
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| Email Signature |
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| Co-browse |
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| Canned Responses |
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| Chat Transfer |
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| Typing Indicator |
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| Referral URL/Search Keywords |
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| Proactive Invite |
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| Operator Offline Email Form / After Hours Message |
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| Conference Chat |
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| Automatically Save Chat Transcripts |
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| Shared Chat Transcripts |
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| Search Chat Transcripts |
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| Chat Icon Code Generator |
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| Automatic Changing Chat Icons |
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| Page Push |
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| Secure Chats |
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| Spell Check |
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Please note: If you do not have a Windows 2000/2003 server in your network to install the SightMax software or just prefer a hosted live chat solution, we offer SightMax OnDemand, a Month-to-month Hosted Live Chat service! Another cost effective business solution from SmartMax...please ask us about it! 1.888.770.8001 or 918.388.5900
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