More Testimonials from our Customers: "What an amazing experience dealing with SightMax. Not only a great product, but they are easy and a pleasure to deal with. The customer support amazes me –they are helpful, available and friendly. I would recommend this company to anybody looking to install web chat on their website."
SightMax Live Chat Customer: Ryan Alovis , ArkNet Media
“Thanks again for your help and for an incredible product. Not sure if you are aware, but one of the number one things we use SightMax for is responding to people who say they are thinking about suicide. We advertise for that on Google and a large number of our chats are about suicide. Our success rate in getting people the help they need is extremely high. We couldn't do it without you!”
SightMax Live Chat Customer:
Jeff Anthorp , BBN
"We switched to SightMax for data security, as we could host the chat system internally and use our own SQL database server. This allows us to control the chat transcript data, which often times contains very sensitive, non-public information. With LivePerson and other vendors we tried or used in the past, we had to store all of those sensitive transcripts on their servers (in New York, Israel, or wherever they may be)… that just made us nervous, especially when they had some service outages”
SightMax Live Chat Customer: Danny, STCU
“We have been using SightMax for about 3 years now and absolutely love it. Using SightMax In conjunction with our backend ordering system, customers are absolutely amazed at how fast we are able to assist them with any questions or complex details about their order. SightMax is one of the best business tools that we have ever purchased. Pays for itself in Spades, the competition doesn't even come close. We are so glad we found SightMax!”
SightMax Live Chat Customer: Rick D, Signazon.com
“Thank you. Your support is always outstanding. Your customer service and the quality of the product are the two reasons I enjoy doing business with you and why I recommend you to other business owners I know.”
SightMax Live Chat Customer: Scot, Superior labels
“SightMax not only is not only a great product, but the free installation and chat support made the process easy. Businesses should model their support systems after them! You guys are rock!”
SightMax Live Chat Customer: Landon Miller, LKCS
“We love our relationship with SightMax, to be honest. They have saved us a bunch of money, allowed us to better protect the chat transcripts by keeping them in-house, and delivered a great solution that allows us to explore many new directions. I highly recommend SightMax Live Chat”
SightMax Live Chat Customer: Mike, TCU
“We love the SightMax software and are always willing to give a positive referral”
SightMax Live Chat Customer: Taylor, American Bank of Texas
“Just wanted to take a moment to thank you and your company. SightMax is awesome! It installed flawlessly, and is working perfectly. It’s not often that you get what was promised but SightMax delivered in every category. Please pass on my complete satisfaction to everyone at the company”
SightMax Live Chat Customer: Gary, Relax the Back
“I am sending this email to let you know what a pleasant experience it is to use SightMax Live Chat. After using another well-known live chat provider for the past year, I can tell you that the difference for us has been night and day”
SightMax Live Chat Customer: Lauren, Johnson & Johnson
“We just wanted to say thank you. Your chat software is the best we've ever used. You've made our lives easier. Many thanks!”
SightMax Live Chat Customer: Austin, Dedicated Hosting
“As a long time customer I had to email and tell you how happy I am with your software. With every new release it’s like your programmers are reading my mind! You guys must work 24/7 to get all the latest stuff in your software as fast as you do. Well, I just know that your software and support have made work a lot easier”
SightMax Live Chat Customer:
Tom, Informatics
“SightMax is great! It allows our clients to receive an immediate response to their questions or issues and allows us to refer them to the appropriate resources they need to resolve their issue in a timely manner. It is a very useful tool in today's business climate when people need to get information quickly”
SightMax Live Chat Customer: CSR, CCCS of Central NY
“SightMax is awesome!”
SightMax Live Chat Customer: Danny, Mike, Crisis Center British Columbia
“Fabulous. It was a pleasure do to talk with someone who was knowledgeable and a pleasure to actually receive an answer regarding the cost of your service upfront.”
SightMax Live Chat Customer: Pam Burnd, Appliance Connection
“SightMax is Fantastic!”
SightMax Live Chat Customer: Richard, Richard Taylor Associates
“Great service. Quick pickup time, accurately answered all my questions without making me feel like I was getting a sales pitch.”
SightMax Live Chat Customer: Jonathon, Zumiez
“We love the SightMax Live Chat product! After testing several different packages, it beat the competition by quite a lot. You can’t beat the all the functionality and the price. All in all it seems to be very well written and easy to manage”
SightMax Live Chat Customer: David, FSU
“Dragos Turner was the operator that I interacted with today. The operator was very knowledgeable, friendly, and provided the exact information that I was looking for. If we get this type of service and interaction before we've even made a final decision, then this gives me a positive outlook on the overall experience that we would have with SightMax.”
SightMax Live Chat Customer: Becky, Hazard Community & Technical College
“Excellent, it was a pleasure to use SightMax and Sonya is a credit to your business. Will certainly be looking to have your system installed for use on our website”
SightMax Live Chat Customer: Mark Farrimond, ContractorsCompare.com Ltd
“I want to sincerely thank you guys for developing such a great live chat product. I started out as a SightMax Ondemand customer and later opted to purchase the software. It has been four years now and SightMax has helped my business grow substantially. My operators are able to increase sales at the time of checkout by upselling, once our customers are on the shopping cart page. Great product, amazing customer service! I would recommend SightMax Live Chat to anyone with a retail website!”
SightMax Live Chat Customer: Fred, Auto Specialty
“SightMax == The Best”
SightMax Live Chat Customer: Tim, HostMySite.com
I am up and running! I ordered and installed SightMax Live Chat yesterday and the whole process couldn’t have been easier. In the meantime I’m still waiting for a return call from (my previous live chat service). Thanks for a great product!