Account Name Account name is your company entity, this information is used to login into the SightMax Operator Console. Domain Name Account name is the name of the website (domain) where you will be offering live chat. Operator Name (Admin) Primary Operator Name. This operator will also have administrator access to view reports and edit chat surveys. Operator Password (Admin) Enter the desired password for the Admin Operator. Operator Name (2) Optional second operator login name. Operator Password (2) Optional second operator password. Queue Name Enter your desired queue name. Typical names are Sales, Support, Customer Service. This field is shown to the visitor and should pertain to the type of or class of service being offered. Offline Email Address Enter your Email Address where Offline Responses and Post Chat Surveys are to be sent.
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