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  • Support Accolades

SightMax Customer Service

Customer support is our priority. We invite you to read "real" post chat support surveys emailed to us and see for yourself how we are setting the standard...and no, they did not receive gifts for their comments



Support Accolades from our Customers:
“I've had many interactions with many different levels of tech/customer support from many different companies and I must say they are by far one of the most helptanful companies I've had the pleasure of dealing with. “
SightMax Live Chat Customer: Kyle Buser, CPASIteSolutions
“Operator was extremely helpful. Best customer service I have seen in a while.”
SightMax Live Chat Customer: Austin Lawrence, IBM Internet Security Systems
“Support was extremely helpful and instructive in our chat this morning. The reps knowledge was strong and response time was quick. He was courteous and kind.“h
SightMax Live Chat Customer: Alex Dove, Kraft
“I'm really impressed with the knowledge level of support, and the responsiveness”
SightMax Live Chat Customer: Mark, PartsSource
“Technical Support figures out what I'm asking, finds the solution and tells me the answer in a way that makes sense. What more could I ask for?”
SightMax Live Chat Customer: Brooke, National Suicide Prevention Lifeline
“SightMax is always wonderful to work with.”
SightMax Live Chat Customer: Lisa, Wilsonart International
“Always provides excellent service. Thank you!”
SightMax Live Chat Customer: Scott Russo, Binary Tree
“Great service as always!”
SightMax Live Chat Customer: Jeff Nordman, Displayit
“The help is superior, support resolved everything perfectly, outstanding service! THANK YOU!”
SightMax Live Chat Customer: Anders, Baar & Co
“You guys have the best support around!”
SightMax Live Chat Customer: Jim Ries,  EngiNet Technologies
“Great customer service!”
SightMax Live Chat Customer: Joe Cole, TotalHockey
“Great Customer Service! Fantastic and very helpful. I appreciate the assistance.”
SightMax Live Chat Customer: Matt, Lamar University
“SightMax Live Chat is excellent!”
SightMax Live Chat Customer: Lindsey, HALLCO CU
“Nice support of operator, have all the knowledge, great help from the operator, congratulations!”
SightMax Live Chat Customer: Juan Carlos, Airesmirage.com
“The support was excellent as always”
SightMax Live Chat Customer: Keith, Addison Technologies, Inc.
“Quick n' Easy.”
SightMax Live Chat Customer: Steve Zytariuk, Streamtek Corp.
“Wonderful support.
SightMax Live Chat Customer: Jeffrey Feitzinger, Associated Wholesaler's, Inc
“Wonderful service as always.“
SightMax Live Chat Customer: Pam Gallagher, Sunmark FCU
“Completely satisfied with the service provided”
SightMax Live Chat Customer: Hemant, MemoryTen
“Very very good demeanor and they really know their stuff.”
SightMax Live Chat Customer: Nolan, GetFeetWet
“The reps are very helpful, persistent, and friendly. Nice job. A great example of how to use your service.”
SightMax Live Chat Customer: Ryan, DesignFacilitator
“The SightMax team is wonderful as always:) “
SightMax Live Chat Customer: Donna, Chattanooga State
“Excellent service and quick responses. Great support.”
SightMax Live Chat Customer: Jeremy, 1888FLOWERMALL.COM
“Excellent!”
SightMax Live Chat Customer: Kim, Tacamor
“Great as always!”
SightMax Live Chat Customer: Zach Renner, University of Michigan
“Excellent!”
SightMax Live Chat Customer: Ken, 2C Solutions LLC
“Realmente muy buena comunicación!”
SightMax Live Chat Customer: Luis, IUSACell
“Awesome”
SightMax Live Chat Customer: Jonathan, kaplan.edu
“Excellent Service!!!!”
SightMax Live Chat Customer: Marc, Sokolin
“Great as always”
SightMax Live Chat Customer: Jerry Inman, Southern Refreshment Services
“Very helpful”
SightMax Live Chat Customer: Bill, Buchanan Associates
“Most excellent, helpful, quick, and friendly!“
SightMax Live Chat Customer: Kevin Zollman, ZolMedia
“Great Quality “
SightMax Live Chat Customer: Rosanna, Locus Telecommunications
“Great job, as usual!”
SightMax Live Chat Customer: Dan Lovejoy, A la mode
“Great product.“  
SightMax Live Chat Customer: Iman, Salesforce.com
“The SightMax employees have been very helpful and I would recommend them and the live chat software.”
SightMax Live Chat Customer: Vishal, Rsystems
“A+ as always!”
SightMax Live Chat Customer: Matt, PBE Solutions, Inc.
“Amazing!!! Customer Service was outstanding!!!”
SightMax Live Chat Customer: Ellen, ReMax Grand Central
“Great and very helpful!”
SightMax Live Chat Customer: Marissa, Security First Insurance
“Very helpful and informative.”
SightMax Live Chat Customer: Yanai, CFD-Market
“Excellent service”
SightMax Live Chat Customer: Dottie Thompson, Hobsons
“Service was high quality, thank you.”
SightMax Live Chat Customer: Larry, Travel Adventures
“SightMax == The Best”
SightMax Live Chat Customer: Larry, Travel Adventures
“Support was great. Wonderful service. Thanks!”
SightMax Live Chat Customer: Dave, Kandi Corp
“Very nice, friendly and service oriented.”
SightMax Live Chat Customer: Jackie, Sauder Woodworking
“AWESOME!!”
SightMax Live Chat Customer: Jean, Ohio University Credit Union
“Awesome! Very quick and very helpful!”
SightMax Live Chat Customer: Quentin, LifePics
“Their service is excellent”
SightMax Live Chat Customer: Noel, Prudential
“Great, Excellent, I couldn't ask for more“
SightMax Live Chat Customer: Willman, Panda Kitchen
“Very quick with what I needed. No wasting time! Support is GREAT!”
SightMax Live Chat Customer: Scott Tidball, US Digital Media
“Question was answered perfectly.”
SightMax Live Chat Customer: Chris Tangen, Mid Minnesota Federal CU
“I am really please to receive help from operators that know how to respond effectively. SightMax is great, thanks for the service.”
SightMax Live Chat Customer: Mike, designerweddings.co.za
“The BEST!!! Fixed my issue in less than 60 seconds -and went further by supplying documentation so i can learn more! AWESOME customer service!!”
SightMax Live Chat Customer: Mary Goodson, TOPRX
“Your Support is awesome!”
SightMax Live Chat Customer: Ammar, Tupo.at
“Excellent as always!”
SightMax Live Chat Customer: Jon Kee, WebSolutions
“You guys are awesome”
SightMax Live Chat Customer: DJ, Tachyon
“As usual, top notch. SightMax is great!”  
SightMax Live Chat Customer: Keith, Gaia's Delights, Inc.
“As always I was most impressed with the answers offered by your Support”
SightMax Live Chat Customer: Steve Andrews, VirginMedia
“Great service and product”
SightMax Live Chat Customer: Michael, fullcontrol.net
“Your support is always fantastic.”
SightMax Live Chat Customer: Rob Ostermann, First Watch Leasing
“Your agents are always very pleasant and helpful”
SightMax Live Chat Customer: Justin Joyce, OneCoast
“Great service, as always!”
SightMax Live Chat Customer: Cameron, Premiere Speakers Bureau
“Impossible to be better”
SightMax Live Chat Customer: Juan, cardoffers.com
“SightMax provides OUTSTANDING service. “
SightMax Live Chat Customer: Dwayne, Nexion Sabre
“Excellent customer service. On phone or via chat, very helpful in answer my pre-sale questions. Kudos to SightMax”
SightMax Live Chat Customer: Gil Serna, Western Mutual
“Very impressive and comfortable, Thank you very much “
SightMax Live Chat Customer: Stanislav, Spiralsolutions
“This is a great service. Very quick responses and very keen to offer the assistance required. I wanted to ask how the software was to use for an operator, and he was quick to highlight the advantages and even used a translator. Very impressive”
SightMax Live Chat Customer: Craig, FDS
“Great!! Always love your chat support.”
SightMax Live Chat Customer: Mark, e-marketingassociates.com
“The team at SightMax is very helpful and wonderfully polite.”
SightMax Live Chat Customer: James Hollman,  University of Wisconsin-Eau Claire
“Thanks for your help. Awesome as always! “
SightMax Live Chat Customer: Robb Shirley, TrilogyCRM
“Great Service, very Knowledgeable!”
SightMax Live Chat Customer: Anthony Wang, Koretelematics
“Nice interaction! More than helpful… Support was excellent.”
SightMax Live Chat Customer: Matt, Huppins Onecall.com
“Fantastic support once again - cheers Dragos.”
SightMax Live Chat Customer: Andrew Buist, SSOnline.ca
“Solved my problem very quick – impressed”
SightMax Live Chat Customer: Bobby, med-way.com
“Today I received exceptional customer service. The support rep helped me configure new chat site for our site. Thank you!”
SightMax Live Chat Customer: Zahoor, PreferredOne
“Service was excellent as always and they are courteous and very helpful”
SightMax Live Chat Customer: Leo, TeesPlus
“Great Service as always!”
SightMax Live Chat Customer: Matt, Midland Information Systems
“Very helpful and responsive to my technical and sales questions. I was very pleased with the service provided.”
SightMax Live Chat Customer: Steve Eversen, Greatland Corporation
“Excellent help!”
SightMax Live Chat Customer: Adam,  Air & Water, Inc.
“Excellent! Very helpful.”
SightMax Live Chat Customer: Greg Tuft, Dovetail Internet
“Great service. Sonya was very personable and even remembered chatting with me from previous session’s months ago.”
SightMax Live Chat Customer: Jessica, iPay Technologies
“They always provide great service !!!!”
SightMax Live Chat Customer: Julie, Sunmark FCU
“Very quick, courteous service.”
SightMax Live Chat Customer: Mike, Belhaven College
“Outstanding Service”
SightMax Live Chat Customer: David, Global Reservations, Inc.

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