SightMax Live Chat - Installable Edition SightMax v7.5R2 is now available! As the worlds most popular installable live chat software developer we put a lot of pressure on ourselves to crank out with the best chat solution available. Our new Version 7.5R2, combines ideas from not only our development team but from great customer feedback over the last year. So, literally designed with your success in mind, this latest release has fantastic new chat design functionality, brand new on-the-fly reporting capabilities and more customization capabilities than ever before. New in 7.5R2 is Zendesk Ticketing integration. Create Tickets from Live Chat sessions, lookup existing tickets all at the press of a button.
SightMax is fully integrated with the Zendesk Support ticketing system and can capture all the chats requests and offline responses and can forward them to your Zendesk help desk account while keeping all the chat history and support tickets in one place. Operators can also create tickets for any visitors, even if they are not in a chat.
Also, Operators can specify their Zendesk login information in the Operator Console, plus the SightMax Administrators can specify the Zendesk authentication information in the SightMax Admin Console.
SightMax is an intelligent powerful software solution that enables you to provide real-time chat support, increase your online sales with proactive engagement and reduce your overall customer service costs all at an unbelievable price. Trusted by SMEs and Fortune 500 companies alike, no other live chat substitute provides the value and service-after-the-sale that we offer with SightMax..our chat is more than just talk.

